Due to time differences or unforeseen challenges, sometimes we may take a bit longer to respond. Rest assured, resolving your concern is our topmost priority, and we'll be in touch as soon as possible with the best resolution.
Please only send ONE MESSAGE AT A TIME. Don't worry, our team will be in contact as quickly as we can.
Note: Please use the same Email ID you used at the time of the purchase.
Your understanding is greatly appreciated.
Vibe Geeks does not have a call centre and we're not set up to handle high volumes of phone calls.
We built our brand online, including our customer support. Though you may receive an automated response occasionally, all channels are manned by support ninjas eager to help you quickly and efficiently.
Send us your Order ID in your emails so that we can track our communication better.
Be sure to include as much information as possible such as your order number, email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.
Note: Please use the same Email ID you used at the time of the purchase.
For our international customers, if you find yourself unsatisfied with the initial response from our dedicated customer support team, fret not! We've got your back. Simply escalate the issue by sending an email to escalations@vibegeeks.com, and our experienced team will spring into action to ensure your concerns are addressed promptly and to your satisfaction. Your peace of mind is our priority, no matter where in the world you are.
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